The Challenge
Stoneco of Michigan came to us after realizing they needed a more efficient way to communicate available inventory to their customers. They were also unable to effectively communicate extended hours and changes to their broad customer base. In addition to this, Stoneco was looking to streamline quote, quality control, and order requests.
The Solution
The app is designed to help facilitate instant communication with Stoneco’s customers. Using the app, customers can:
Receive Real Time Updates on Product Availability
·Request a Quote
·Set Up Delivery for an Existing Order
·Contact Sales, Dispatch, Quality Control
·View Hours of Operation per Site
·View Available Products by Location
The Results
Stoneco’s top customers immediately downloaded and started utilizing the application. With current downloads of over 500, and based on follow up research, users have saved countless hours since the launch of the app.
“Stoneco needed a smartphone app that could deliver realtime updates to a wide range of customers and provide a streamlined way toreceive requests from those customers. jācapps provided the complete solutionto our needs and continues to exceed all our expectations in a professional,timely manner.”– Paul Cuthbert, Sales Manager, Stoneco of MI
